Technical Sales Specialist
Franklin, Tennessee (TN), US
Building the people that build the world.
With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We’re a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
As part of Detection and Measurement, Radiodetection is a global leader in the design and development of equipment and software used by utility companies to install, protect, and maintain underground infrastructure networks. Through precision and magnetic locators and ground penetrating radar, we help prevent damage to infrastructure utilities and protect lives.
How you will make an Impact (Job Summary)
SPX is a diverse team of unique individuals who all make an impact. As a Technical Sales Specialist, you will be accountable for delivering measurable results that achieve or exceed revenue and gross margin targets by receiving and managing all system sales transactions.
What you can expect in this role (Job Responsibilities)
While each day brings new opportunities at SPX, your core responsibilities will be:
- Sales Support
- Support system sales activities.
- Support parts sales activities.
- Answer inbound phone calls for parts and system sales.
- Respond to all customer requests within 24 business hours.
- Order Management
- Utilize SAP order and production system.
- Create quotes, orders, order confirmations, send tracking details, and invoices when requested.
- Manage freight estimates and quotes for system orders.
- Conduct wireless studies to determine cell coverage for orders that require monitoring.
- Knowledge and Compliance:
- Utilize systems and parts sales goals and strategy to achieve these goals.
- Learn and maintain knowledge of AOL regulatory requirements.
- Learn and maintain an in-depth knowledge of Flash’s product line and order management processes.
- Maintain an in-depth knowledge of the Company’s parts product line.
- Understand and comply with company policy and procedures as well as additional legal regulatory requirements.
What we are looking for (Experience, Knowledge, Skills, Abilities, Education)
We each bring something to the table, and we are looking for someone who has:
Required Experience
- Knowledgeable of SAP and all activities related to order processing
- Expert level customer service skills
- Intermediate skills in all Microsoft Office programs
- Organized and a strong attention to detail
- Ability to prioritize and manage multiple tasks
- Excellent communication (both verbal and written) skills
Preferred Knowledge, Skills, and Abilities
- Three years of work experience in a sales support position
Education & Certifications
- Bachelor’s degree in business or equivalent required.
Travel & Working Environment
- Hybrid work environment
- Home and office environment
How we live our culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
Why you should join us
We know that the well-being of our employees is integral. Our benefits include:
- Generous holiday with ability to buy/exchange, enhanced maternity, paternity and adoption leave
- Access to competitive insurance plans (including medical, dental and travel), cycle to work and free parking from your first day
- Generous life assurance and employer contributions to company pension plan
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs
Our commitment to embrace diversity to build a culture of inclusion at SPX
We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.