Technical Trainer

Building the people that build the world.

With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world.  Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development.  We’re a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. 

As part of Detection and Measurement, Genfare is a leader in configurable fare collection systems in the public transit industry.   By creating high quality equipment and payment systems to improve the rider experience, we empower equitable mobility and provide services to better connect communities.

Genfare is a diverse team of unique individuals who all make an impact.  

As the Lead Service Trainer, you will play a critical business role for us.  This role is responsible for leading the day-to-day training of customer products, and activities of the Field Service Department. 

While each day brings new opportunities at SPX, your core responsibilities will be:

• Conduct training sessions for customer employees and field service personnel on new products, ensuring a thorough understanding of features, operation, and maintenance.
• Adapt training methods to suit different learning styles and technical backgrounds.
• Provide hands-on demonstrations and interactive learning experiences.
• Develop and continuously improve training materials, including manuals, presentations, and guides.
• Ensure training content aligns with company standards, product updates, and customer requirements.
• Coordinate training logistics, including facility setup, materials, and necessary equipment.
• Monitor trainee progress through assessments, feedback forms, and performance evaluations.
• Maintain training records, attendance logs, and certification documentation.
• Provide regular reports to management and customers on training effectiveness and participant competency levels.
• Act as a point of contact for trainees requiring additional support or clarification.
• Assist in troubleshooting product-related issues that arise during or after training sessions.
• Offer follow-up training sessions as needed.
• Test, troubleshoot and repair production and field service electronics/mechanical assemblies, parts and equipment.

We each bring something to the table, and we are looking for someone who has:

• Good written and verbal communication skills
• Strong technical knowledge of the company's products.
• Working knowledge of SAP and Microsoft Office
• Sound knowledge of electronic/mechanical assemblies
• Ability to apply concepts of basic algebra and geometry
• Ability to solve practical problems and deal with a variety of variables
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form

Required Education / Experience

• Repair Certificate from college or technical school
• High School Diploma or GED
• Working knowledge of electromechanical skills and competencies
• 1-3 years supervisory experience

Preferred Education / Experience

• Bachelor’s Degree or equivalent experience
• 5 years related experience in training

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. As required by law in this state, the estimated salary range for this position is $96,500 to $104,000 and represents our good faith estimate as to what our ideal candidates are likely to expect.   We tailor our offers within the range based on organizational needs, internal equity, market data, geographic zone, and the selected candidate’s experience, education, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process.  At SPX, it is not common for individuals to be hired at the higher end of the range, and compensation decisions depend on a variety of factors.  This position is eligible to participate in a discretionary bonus, subject to the rules governing the plan.  SPX offers a variety of benefits, including health benefits, 401K retirement with a company match, and flexible time off.   More information about our benefits can be found on the “Rewards and Benefits” section of our career page.

How we live our culture

Our culture is at the center of what we do and, more importantly, who we are.  Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other.  Whether you are an individual contributor or you lead a large team, each of us leads at SPX.  

What benefits do we offer?

We know that the well-being of our employees is integral. Our benefits include:

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs  

How we live our culture

Our culture is at the center of what we do and, more importantly, who we are.  Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other.  Whether you are an individual contributor or you lead a large team, each of us leads at SPX.  

What benefits do we offer?

We know that the well-being of our employees is integral. Our benefits include:

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs  

Our commitment to embrace diversity to build a culture of inclusion at SPX

We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day.  We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential. 

SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.