Sales Operations Project Manager

Building the people that build the world.

With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world.  Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development.  We’re a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. 

As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants.   With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.

What you can expect in this role (Job Responsibilities)

While each day brings new opportunities at SPX, your core responsibilities will be:

• Serve as the primary point of contact for customers, sales reps, and Mechanical Contractors/General Contractors (MC/GCs) throughout the project lifecycle.
• Project coordination and execution:

• Manage orders, including SAP: pricing, order entry, drawings, submittals, change orders, developing execution plans and generate project documents as needed.
• Coordinate schedule with customer and MC/GC to ensure construction activities align with drawings and specifications.
• Coordinate cross-functional teams to resolve customer issues and maintain alignment on schedules and specifications
• Coordinate shipments of cooling towers with SPX or client shipping teams and carriers.
• Coordinate with the construction team if installation is included in the project scope.
• Lead the resolution of Quality Management System (QMS) and warranty claims, warranty field work, including root cause analysis and corrective action planning
• Oversee plant visits and storage yard inspections as needed to ensure on-time delivery and quality standards
• Coordinate consolidation and inventory of vendor-supplied items and ship-loose components.
• Identify material shortages and coordinate with factory on replacement and supplemental material.
• Oversee project closeout, including collection and distribution of O&M manuals. 

• Budgeting, Cost Management, and Materials:

• Manage material demands, deliveries, vendor supplied items.
• Analyze job site productivity (if installation is included in scope), identify risks and opportunities, and support supplemental work order tracking.
• Monitor and protect project margins by managing change orders, freight, and supplemental shipments.
• Utilize SAP, Ariba, and customer specific platforms to manage order details, production schedules, and field issues.
• Process, evaluate, and resolve any internal/external audits.

• Other:

• Prepare and deliver VOCs (Voice of Customer) with end users, mechanical contractors and strategic customers 
• Submit lessons learned, drive quality/process improvement initiatives, and support peer training.

What we are looking for (Required/Ideal Experience, Skills, Education)

We each bring something to the table, and we are looking for someone who has:

PERFORMANCE MEASURES

• Meets quarterly margin goals
• Meets quarterly revenue goals
• Timely and complete shipment execution
• Annual customer survey

PEOPLE LEADER COMPETENCIES

• Customer Focus
• Leadership and team management
• Aligning Performance for Success
• Continuous Improvement
• Facilitating Change
• Building a Successful Team
• Building Strategic Work Relationships
• Building Trust        
• Gaining Commitment
• Planning and Organizing
• Delegating Responsibility
• Coaching and Developing Others
• Continuous Learning
• Communication

EDUCATION/EXPERIENCE

• Bachelor’s degree required; Engineering, construction management, or business degree preferred
• Minimum 5-7 years of project or construction management, customer service in a technical/industrial environment, mission critical experience is a plus
• Familiarity with HVAC, industrial cooling, and project planning
•  

CERTIFICATION/OTHER SKILLS AND ABILITIES

• Strong time management skills with the ability to prioritize effectively
• Ability to read and interpret construction drawings
• Understanding of vendor PO processes, logistics, and contract execution
• Experience with SAP, Ariba, Salesforce and order/forecast systems preferred
• Technical aptitude with Microsoft Excel, Word, and Project
• Provide project management support, up to 20%+ travel
• Willingness to travel at least 50 percent of the time
• Demonstrate a clear sense of urgency and direction
• Effectively communicate with representatives, contractors, vendors and end user

PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting up to 40 pounds, bending/stooping
• Keyboarding/typing
• Ability to read effectively from a computer screen and/or paper copy
• Ability to manage multiple priorities in a fast-paced environment
• Ability to travel to plants, yards, and customer sites as needed

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office environment with varying degrees of noise levels
• Outside at times; may be exposed to bad weather, including excessive heat, cold and/or noise
• The position may require working occasionally outside normal working hours.

How we live our culture

Our culture is at the center of what we do and, more importantly, who we are.  Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other.  Whether you are an individual contributor or you lead a large team, each of us leads at SPX.  

What benefits do we offer?

We know that the well-being of our employees is integral. Our benefits include:

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs  

Our commitment to embrace diversity to build a culture of inclusion at SPX

We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day.  We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential. 

SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.