Global Quality Manager

How you will make an Impact (Job Summary)

SPX is a diverse team of unique individuals who all make an impact. As a Global Quality Manager, you will be responsible for shaping and improving quality performance across the business, leading the global quality management system, supplier quality, manufacturing quality, audit and compliance activity, and continuous improvement initiatives. This strategic and hands-on leadership role partners closely with Engineering, Operations, Supply Chain, Product Management and Customer Support to ensure products, processes and suppliers consistently meet internal, customer and regulatory requirements.

What you can expect in this role (Job Responsibilities)

While each day brings new opportunities at SPX, your core responsibilities will be:

1. Develop and lead the global quality strategy:

• Develop and implement the quality strategy, aligning quality priorities with business, operational and customer objectives.

• Lead and continuously improve the global Quality Management System, ensuring effective governance, documentation, management review, internal audit and external audit readiness.

• Use quality data and systems to monitor and improve KPIs including supplier quality, internal defect levels, customer returns, audit findings, scrap, rework and warranty-related performance.

2. Drive product, process and supplier quality performance:

• Drive quality performance across suppliers, processes and customer experience while building strong partnerships with internal teams and external suppliers.

• Ensure robust investigation and resolution of internal, supplier and customer quality issues, with corrective actions implemented, verified for effectiveness and sustained.

• Lead quality improvement initiatives focused on root cause analysis, non-conformance management, customer complaints and cost of poor quality.

3. Partner cross-functionally and support business improvement:

• Partner with Engineering, Operations, Supply Chain, Product Management and Customer Support to support NPI, engineering change, supplier qualification and long-term product quality improvement.

• Lead and develop the quality function, promoting a culture of continuous improvement, accountability and compliance across the business.

• Work across UK, US and Canada manufacturing and supply chain interfaces to support global alignment and sustained quality improvement.

What we are looking for (Experience, Knowledge, Skills, Abilities, Education)

We each bring something to the table, and we are looking for someone who has:

Required Experience

• Extensive experience in a senior quality leadership role within an OEM manufacturing or engineering environment; approximately five years minimum is expected.

• Experience in an electro-mechanical, electronics or similarly technical manufacturing environment.

• Strong experience leading and improving ISO 9001-based quality management systems, audits and compliance processes.

• Strong understanding of supplier quality, manufacturing quality, customer quality, non-conformance management, lean, VAVE and 8D processes.

• Experience using quality KPIs and structured root cause methodologies to deliver measurable improvement in product and process performance.

• Experience driving alignment across a multi-site or global quality environment.

Preferred Experience, Knowledge, Skills, and Abilities

• Strong leadership, stakeholder management, problem-solving and supplier development skills.

• Ability to work confidently across multiple teams to balance technical, operational and customer requirements.

• Lead auditor qualification, ASQ/CQE or similar quality certification would be beneficial.

• Lean, Six Sigma or continuous improvement qualifications and experience would be advantageous.

Education & Certifications

• Relevant degree, apprenticeship, professional qualification or equivalent experience in quality, engineering, manufacturing or a related discipline.

• ISO 9001 lead auditor, ASQ/CQE, Lean, Six Sigma or similar certification preferred.

Travel & Working Environment

• Based in Bristol with hybrid working: office days are Tuesday, Wednesday and Thursday.

• Role may require collaboration with manufacturing and supply chain interfaces across the UK, US and Canada, including occasional travel as business needs require.