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Field Service Technician

Location: 

Worcester, GB

 

Building the people that build the world.

With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world.  Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development.  We’re a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.

 

As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants.   With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.

 

JOB SUMMARY

This position assumes a key role as the front-line SPX customer-facing representative, assisting our customers at sites throughout the UK across all stages of equipment lifecycle—including new installations, warranty work, planned maintenance, inspection work, and water treatment-related services. The role requires servicing and maintaining cooling towers across multiple OEM product lines, ensuring optimal performance, water quality, and compliance with relevant standards and legislation.
In addition to core service activities, the Service Technician supports the growth of the SPX Cooling Technologies business by demonstrating best in class work ethics, maintaining strong customer focus, and identifying cross selling and new business opportunities during site visits. The position requires willingness to travel, along with overtime and occasional weekend working based on business needs.

PRINCIPAL DUTIES AND RESPONSIBILITIES

•    Service, maintain, and install new and existing factory assembled cooling equipment.
•    Perform inspection, diagnostics, and corrective actions on cooling towers from multiple OEMs.
•    Carry out water treatment monitoring, testing, and basic remedial actions to support cooling system health and compliance.
•    Survey customers’ installations and recommend improvements for enhanced performance, water efficiency, and alignment with current legislation.
•    Support UK factory sales with installation and assembly visits.
•    Assist sales personnel with competitor and SPX product information required for quotations.
•    Ensure all site work is completed in accordance with the latest Health & Safety guidelines.
•    Participate in inter departmental training programs.
•    Perform warranty repairs and assist with commissioning.
•    Effectively utilise SPX Leadership Standards to create a positive working environment that drives business objectives.

KNOWLEDGE, SKILLS & ABILITIES

•    Experience servicing cooling towers and associated equipment across multiple OEM product ranges.
•    Practical knowledge of water treatment principles, such as system testing, dosing requirements, Legionella control, and water chemistry troubleshooting.
•    Ability to work unsupervised and under own initiative.
•    Strong communication skills and the ability to supervise sub contractors and internal staff.
•    Ability to work in confined spaces and at height.
•    Ability to perform site relevant manual handling.
•    Experience with the SPX Marley product range.
•    Flexibility to work overtime and adapt to schedule changes at short notice.
•    Willingness to travel throughout the UK and internationally on a scheduled or ad hoc basis.

 

 

 


EDUCATION AND EXPERIENCE

•    Formal engineering qualification or a minimum of five years’ experience in a similar role.
•    Demonstrated experience in water treatment servicing within industrial cooling environments.
•    Full UK driving licence.
•    Excellent communication and interpersonal skills.
•    Strong organisational and time management abilities.
•    Proactive, adaptable, and flexible attitude.
•    Computer literate.
•    Self motivated with strong decision making capability.
•    Ability to work alone while contributing effectively as a team member.

 

How we live our culture

Our culture is at the center of what we do and, more importantly, who we are.  Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other.  Whether you are an individual contributor or you lead a large team, each of us leads at SPX.  

 

What benefits do we offer?

We know that the well-being of our employees is integral. Our benefits include:

  • Competitive and performance-based compensation packages and bonus plans
  • Educational assistance, leadership development programs, and recognition programs  

 

Our commitment to embrace diversity to build a culture of inclusion at SPX

We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day.  We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realise their fullest potential. 

 

ABOUT SPX

SPX is a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation and air conditioning (HVAC), detection and measurement, and engineered solutions. With operations in 17 countries and approximately $1.4 billion in annual revenue, we offer a wide array of highly engineered products with strong brands.

SPX TOTAL REWARDS

At SPX , what’s in it for our employees transcends market-competitive compensation and benefits.  Our Total Rewards program also includes opportunities for employees’ personal development, career growth, and recognition. These programs focus on alignment and assessment of organizational, team, and individual efforts toward achieving business results. Our development and career growth programs empower our employees to enhance their skills, develop new competencies, and pursue career goals. SPX benefits package provides choices designed to help employees manage their well-being. Our compensation programs are performance-based to recognize and reward employees who work hard, display the values and leadership practices we embrace, and deliver exceptional results.

OUR VALUES

  • Integrity
  • Accountability
  • Excellence
  • Teamwork
  • Results

At SPX, our values are at the heart of everything we do. We use our values every day to help us make the right decisions. We embrace a common purpose and strive for improvement. We respect and value each other as individuals and recognize that only by working together, as a team, can we reach our full potential. We take responsibility for our actions, build strong relationships with each other and our customers, and always act ethically. Our values inspire us to achieve the high standards of quality, safety, and performance that our customers expect and deserve.

WORKING AT SPX

Our work environment is established on a work-life philosophy supported by policies, programs, and practices that help employees achieve success within and outside the workplace. We believe in creating an inclusive work environment where employees strive to realize their fullest potential.  We are an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, genetic information, age, disability, veteran status or any other legally protected basis.

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